Policies, Legal Issues, Tools and Good Practice
(with thanks to Sandy Adirondack, freelance governance consultant for the VCS)
The Small Charities Coalition has a page on remote working, with links to these publications by CAST (Centre for Acceleration of Social Technology).
- How to stay connected when working remotely (4pp)
- Getting started with Zoom (6pp)
- Getting started with Skype Video (8pp)
- Getting started with Google Hangouts (8pp)
- CAST practical guide to remote meetings (22pp of slides). Includes participation, running the meeting, hand gestures, tools we use, and technical setup
Video calls with Zoom. Co-production Network for Wales, 25 March 2020.
- How to set yourself up to dial in to a Zoom call
- 10 tips for participants in group video calls
- Zoom functions: Where to find what
- Hot tips for new hosts of group video calls
Charity Digital Exchange. Has discounts/offers on products useful for homeworking, including antivirus software and Zoom subscriptions.
The bullet points are the article headings; words in quotation marks are from the articles.
Working from home during the coronavirus pandemic. Charles Russell Speechlys solicitors, 17 March 2020. Some issues specific to temporary homeworking, starting with trust: "A lack of trust between the homeworker and their manager is the greatest barrier to making homeworking successful."
- Practical issues: Trust, supervision, hours of work, communication, social isolation, technology and equipment, stress, training and appraisals, sickness.
- Legal considerations: Health and safety, confidentiality, data protection, other legal issues.
Covid-19 working from home risk assessment. DAC Beechcroft solicitors, 18 March 2020. "Employers need to be mindful that by reducing the risk of infection to Covid-19 they do not expose employees to other, preventable risks." Looks specifically at occupational stress and work-related upper limb disorders.
Cyber risk warning as coronavirus spurs remote working. Pinsent Masons, Out-law News, 17 March 2020. "Employers should urgently review and bolster if necessary the cybersecurity measurers they have in place."
HR has a critical role in these remote working times. People Management, 17 March 2020. "Remote working does not mean people are sent home to fend for themselves."
- Structure communication
- Ensure good performance management
- Keep information timely, consistent and honest
- Ensure everyone has equal access to information
- Reach out to people from other organisations
How to work remotely in a time of coronavirus. David Ainsworth, Civil Society, 12 March 2020. Looks at "the technological solutions which enable distributed working, and the adaptations to culture and ways of working that are involved", based on the experience of a real organisation.
From desk jockey to badass remote worker in a few easy steps. Shelly Palmer, 8 March 2020. Produces a daily newsletter on advertising, marketing and technology – often a welcome diversion from the endless voluntary sector and legal newsletters in my inbox. He starts this article with "The sociology of productive remote working is much more difficult to master than the technology. Said differently, learning to work by yourself is harder than you think it is. Here are a few tips that will unlock your inner badass remote worker skills." I wish I had read this 40 (!!!) years ago when I went freelance.
- General rules – including quit when it's quitting time
- The tech
- The sociology
- You may never go back
Coping practically and emotionally during the Covid-19 outbreak. Family Lives. Only partly about homeworking, but with practical ideas about how to deal with what is going on around you while you are working (or trying to).
- Advice for families in self isolation
- Managing conflict
- Working from home
- If your child has SEN or a disability
- Managing anxieties and worries